Terms of Use

1. Terms of Use

These site operation and terms of use are completely compatible with the existing European and Greek law, while the user who visits the website recognizes that takes full knowledge thereof, expressly and unconditionally accepts and undertakes the obligation to comply.

The Company reserves the right to amend these terms at any time, who will be announced on the Website within a reasonable time. In any case the User the conditions are posted on the date of the order will apply.

The Company also reserves the right to discontinue at any time and without prior warning part or all of the services of the Website.

Failure to exercise any of deriving from these terms the Company rights does not imply in any way waive those.

2. Orders E-shop

Users can freely browse the Site, but orders can be made by fully capable Users, according to the Greek Law. If orders are made from incapacitated person, the Company reserves the right of the execution by the person holding the custody or in charge. Orders can also be made by legal representatives of legal persons. Every person who makes use of the services of this website declares and expressly warrants that it has the necessary legal requirements and the necessary capacity to understand the terms and conditions contained in the above concluded sales contracts.

Ordering process via e-shop (E-Shop).

The order realization through the e-shop, is a sales contract regulated by the legal framework of N.2251 / 1994 (as is currently the case) and the amendments referred to in Presidential Decree 131/2003 (Official Gazette A 116 / 16.05.2003).

You can navigate to our online store, free to choose from the site the products of your choice and place them in your shopping cart. Then follow the “steps” that are indicated. Each time you should proceed to send your request to order to our company. In any case each time you send a request to order are responsible for the correctness and legality of your information, which are known by your statement.

Before completing your order you are informed about the identity and address of the supplier, the main characteristics of / the product / products, price, VAT (If not included) quantity, transport costs, payment terms, delivery, period of validity and the value of any offer and the right of withdrawal. Product prices can be freely changed by the Company, but in any case the amount you pay will correspond to what was indicated on the website on the date you made the order.
By sending the order request is binding on the Company, as long as you get online copy of the order, which includes all these elements

3. Payment:

The payment of the order price either by delivery or billing credit card through the PayPal system (not a PayPal account required) or deposit in a bank account of the National Bank of Greece No. 78144041221(IBAN: GR5701107810000078144041221) and ground the USER name and order number. In the latter case, you will be redirected to the PayPal page where you must fill in the required data of your credit card, for which you are solely responsible as to the proper recording and such truth.

Transactions made via credit card are encrypted in a secure environment of PayPal’s system, in an environment outside of our website. Should not allow checkout because unsuccessful charge your credit card from the bank, you can contact to phone 24210 28 941 or e-mail. info@contecafe.com., to launch your order with different payment.

In general: In order to complete any transaction through the online store, you will be asked to communicate some personal information. When you place an order you will be asked for your full name, the address where you send the products, the number of fixed telephone, email address, and in case of paying by credit card number, the expiry date of card and the three digit security code.

These data are processed by the company in compliance with the application of Article 7A paragraph 1 (b) 2472/1997 for the implementation of the order and in no way will not be disclosed, disclosed the sale to third parties, unless the procedure initiated that provides legislation to lift the secrecy (N.2225 / 1994) any obligations arising from the national implementation of Directive 24/2006.

If paying by credit card data are not recorded in our database, ensuring in this way the maximum possible level of security.

After you complete your transaction successfully, you will receive a confirmation email.

4. Delivery

Deliveries take place only in Greek territory through courier GENIKI TAXYDROMIKI within 2-5 working days of your order confirmation. To complete the provision of the Service you consent to the disclosure of your data necessary for the above company (name, address, telephone), to complete the delivery.
Your order may be delayed for the following reasons:
– The product has a delayed shipment from our supplier. In this case we will contact you to ask you if you want to deliver your order without this product or recommend an alternative. This will be send to you immediately upon receipt in our warehouse.
– The product you ordered has been removed and is no longer available. In this case one of our staff will contact you to give you all the alternatives
– In periods of extreme weather or strikes, and in any event of force majeure, which could affect the transportation or delivery of your order.
– If the phone or via e-mail (e-mail) communication with you is not available (if a problem with your order arise or in relation to the product you have ordered or in relation to the payment) because i.e the data you have entered is not correct or not is up to date you.

The cost of transport is 4 euros for products weighing up to 2 kg. The cost of transport will increase by 2 euros for each additional pound in excess of 2 kg. For goods worth over 35 euros, transport will be free.
The delivery costs are 5 euros for products weighing up to 2 kilos. Cost of cod will increase by 1.50 euro for each additional pound in excess of 2 kg.

The product distribution is from 9:00 to 18:00 from Monday to Friday. Once the order reaches the delivery address, signature will be asked to surrender.
If the goods arrive at their destination and there is no one to receive it, then the partner courier company will notify you to contact the responsible representative. The length of time to contact them and to determine the re-shipment of the product to you is 3 working days. After the end of this time, the product automatically returned to our warehouse.
If the data entered in the form is not correct, we shall not be liable for non-delivery.

5. Returns

You have the right to return the entire order or part within 10 days from the date of receipt.
If you withdraw your order you are obliged to send the / the product / s in their original situation, with the special markings on (protection, tags, labels), accompanied necessarily from the corresponding sales document. The return will be accepted only upon approval of the company. The product return costs borne by the customer.

None unjustified cancellation by the customer for products that are not suitable for return, due to health reasons, and which were unsealed after delivery. If delivered other than ordered by type or quantity, customer returns the products to be tested for the mistake. In these cases, the cost of returning the goods and the costs return to the customer exclusively borne by the Company sufficient to respect the proposed by the company way back.

For your best service, we recommend, within 2 working days from receipt, to inform us either by phone or via email for the replacement. If it is not possible to replace the unavailability of the desired product, we will contact you giving you alternatives.
Refunds: In case of a refund and depending on how you chose to pay for your order, the refund will be completed within 20 working days from the date we receive the products.
Back to the products shipped exclusively at:
90A October 28th str, 38221, Volos.

Copyright and Label

The entire content of the shop, including the trade names, trademarks, logos, images, graphics, photographs, texts, software, settings etc. are intellectual property of the company and are protected by the relevant provisions of Greek Law, European Law and International Conventions. Similarly, the intellectual property of others for which the Company has received a license for its own exclusive needs and for the operation of the shop. Any copying, transfer or create content-based derivative work this or misleading the public about the real provider of the shop.
Reproduction, analog or digital recording, republication, uploading, posting, processing, resale, or transmission or any other use of content in any manner or means, for commercial or other purposes is permitted only with prior written consent of Company or any other beneficiary of Copyright. The names, images, logos and trademarks listed and describe the online store or the products or services of the Company or third parties, are assets of the Company or third parties, respectively, protected by applicable trademark laws. Their use in the online store does not provide in any case for a license or right of use by third parties.
Under the terms and conditions set out herein and the applicable laws and regulations, the Company grants the User a non-transferable, personal, limited right to access and use the website and its contents. Therefore the user is obliged to abstain from any action, by which is intended to modify, reproduce, publicly display or use of the website and details for any public or commercial purpose.

Information and Products

The Company submits to the accuracy, truth and completeness of the information listed in the online shop, regarding the identity of the Company and the services provided through the online store, transactions. The company, in good faith, is not responsible and is not bound by electronic data entries made in error / mistake by the common experience and shall be entitled to rectification of any time aware of their existence.

Limitation of Liability

The Company of the operations of the online store is not responsible for compensation liability and is not required for any possible damage or injury resulting from the cancellation of orders, the execution or the execution delay, for any reason. The company does not guarantee the availability of products displayed in the online store, but informs based holdings data for the availability or not the customer concerned and responsible in case of change of these data, to promptly inform customers about the unavailability so in this case no further liability exists. The online store provides the content (for instance information, names, photographs, illustrations), products and services available through the website “just as they are.” In any case the Company is not civilly or criminally liable for any damages (direct, special or consequential, which, without limitation, alternatively and / or cumulative form of loss of profits, data, lost profits, compensation, etc.) in a visitor may occur while visiting the shop or third reason is related to the operation or not and / or use of the website and / and / or inability to provide services and / or products and / or information available from this or any non- permitted third party interventions to products and / or services and / or information available through it.

The Company shall make all possible and necessary steps for the safe operation of the website. In no case, however, does not guarantee that the content of the website will not be infected by viruses or anything likely to bring destructive or communicable properties and no such responsibility.
The Company reserves the possibility of suspension or disruption of access to this website for reasons or problems relating to the hosting servers.
No responsibility for any civil or criminal nature, nor to cover claims by third reason relates to the functioning, use, copying or alteration of the website by unauthorized third person, in violation of the laws on protection of Intellectual Property requirements.

User responsibility

The user agrees to use this website in accordance with the law and morality. The use of the website and the services provided by the Company must be made solely for lawful purposes and in a way that does not restrict their use by third parties. Therefore the user is obliged to refrain from acts or omissions that may cause damage or malfunction of the services or restricting the use of the website by third parties.
Illustrative user hereby guarantees:
That will not violate any article of the legislation, provision, regulation and statutes.

That will refrain from any publication and transmission of defamatory information, defamatory or offensive for the Company and for third parties. It will also refrain from publishing content that is unlawful, threatening, obscene, vulgar, which may constitute a breach of personality and the third party’s privacy or expressing discrimination based on race, sex, religion, nationality, physical disability, sexual orientation or age.
It will refrain from any action that would violate the trademark, patent, trade secrets and intellectual and proprietary rights of the Company and third parties.
Each user, who makes illegal and contrary to the morality of the use of the website services is liable for any damage (direct and consequential). The company reserves the right to claim compensation for damage caused by tort user behavior.
If a breach of these terms by a user of the website, it reserves the right of exclusion and expulsion of the member from the use of our services, also for reserving all legal rights.

Applicable law

These terms and conditions are governed and complemented by Greek law, European Union law and international treaties. Any dispute arising from the application of these terms and conditions shall be resolved in the jurisdiction courts of Volos.